Help
Frequently Asked Questions
Frigg Design is an Istanbul-based jewelry brand. Pieces are 925 sterling silver and 18K gold-plated silver; the 925 stamp is on the Frigg Design tag and the clasps. Every piece comes with a 24-month warranty and a designer-signed Certificate of Authenticity.
Brand
Where is Frigg Design based?
Frigg Design is a jewelry brand based in Istanbul.
Who designs Frigg Design?
Frigg Design is designed by Safiye Bayram Tunçelli; the brand was founded in Istanbul in 2020.
Where does the name Frigg Design come from?
Frigg is the goddess of Norse mythology known for motherhood, which is why the brand carries her name.
Is it the same brand as Frigg Jewelry or friggdesign.com?
No. frigg.design is the Frigg Design brand based in Istanbul; it is not affiliated with overseas brands that have a similar name.
Materials
Is the jewelry real silver?
Our adult jewelry is 925 sterling silver; the 925 stamp is on the Frigg Design tag and the clasps. Mini Frigg kids’ jewelry is not silver.
How many karats is the gold plating?
Pieces are 925 sterling silver with 1-micron 18K gold plating, enhanced for durability.
Is Mini Frigg silver?
No. Mini Frigg kids’ jewelry is made with paracord and acrylic beads; “gold-colour cord” and “silver-colour cord” describe the cord colour only.
Orders and shipping
How much is shipping?
Within Turkey, shipping is free on orders of 1,450 TL or more; for smaller orders the shipping fee is shown in the cart.
Is gift wrapping available?
Yes. Tick the gift-wrap option at checkout and your piece ships in an elegant box with special gift packaging.
Returns and warranty
What is the return window?
Within Turkey: unused items in their original packaging can be returned within 14 days of delivery (personalised items and earrings excepted).
Can earrings be returned?
No, earrings cannot be returned; undamaged earrings can be exchanged within 7 days.
Is there a warranty?
Yes. Frigg Design pieces have a 24-month warranty.
Is there a certificate?
Yes. Every piece ships with a designer-signed Certificate of Authenticity.
Care
Does silver tarnish?
Silver can tarnish over time; this is natural and easy to wipe off with a soft cloth. More: 925 silver: authenticity and care.
How do I clean jewelry?
Wipe it with a soft silver cloth; do not soak pieces with natural stones or pearls. More: 925 silver: authenticity and care.
Can I wear it in the shower?
We recommend taking jewelry off in the shower, the sea and the pool.
Meaning
How do I find my birthstone?
Frigg Design birthstone chart: January Garnet, February Amethyst, March Aquamarine, April Clear Quartz, May Emerald, June Pearl, July Carnelian, August Peridot, September Lapis Lazuli, October Tourmaline, November Citrine, December Turquoise. Pieces: Birthstone Necklaces.
What are chakra stones for?
The meanings of chakra stones are traditional and symbolic; no medical effect is claimed. Pieces: Chakra Necklaces.
Last updated: 2026-11-03